GILENYA Go Program

GILENYA Go Program

The GILENYA Support Team is on your side

As soon as we receive the form to start GILENYA from your doctor, the GILENYA Support Team starts working for you.

The GILENYA Support Team is a team of experts from the GILENYA Go Program who can help ease your concerns and keep you informed. They're trained to:

  • answer your questions about GILENYA
  • get you set up for testing and your first dose
  • help you figure out your coverage
  • and much, much more

Got questions? Get answers straight from the source

The GILENYA Support Team can answer your most pressing questions about GILENYA—from how the GILENYA relapsing MS pill works to what to expect during your first day. Once we receive your form to start GILENYA, feel free to call with any questions you have. If you're having trouble finding the answers you need, these are the people to ask (other than your doctor, of course).

Give them a call at 1-800-GILENYA (1-800-445-3692), 8:00 AM–9:00 PM ET, Mon–Fri.*

GILENYA Live Web Events connect you to the people who know GILENYA best

The GILENYA Go Program regularly hosts GILENYA Live Web Events. A doctor and a person taking GILENYA get together to talk about GILENYA and answer your questions in real time. Register for the next event today.

Looking for face time? The GILENYA Go Program also hosts live events. Find one in your area.

Money matters: financial support may be available

The GILENYA Support Team can help figure out your insurance coverage for GILENYA. What's more, they can help determine whether you're eligible for a $0 Rx Co-pay (some restrictions apply).

So what are you waiting for?

So what are you waiting for?

Give the GILENYA Support Team a call at 1-800-GILENYA (1-800-445-3692). They're available from 8:00 AM–9:00 PM ET, Mon–Fri.* Just don't be surprised if they help you out.

So what are you waiting for?

*Excludes public holidays. In the event of an urgent, non-emergency issue after hours, you can leave a message at the call center and a GILENYA Support Team member will return your call within approximately 30 minutes.

In 2014, most eligible patients paid a $0 co-pay. Call 1-800-GILENYA for details. People for whom GILENYA has been prescribed are required to report any benefits they receive through the GILENYA Prescription Co-Pay Support Program to their commercial insurance company. This offer is not valid for prescriptions for which payment may be made in whole or in part under federal or state health programs, including but not limited to, Medicare or Medicaid. This program is subject to termination or modification at any time.


Get answers.

Connect with doctors and people taking GILENYA at our GILENYA Live Web Event.



Get exclusive content and offers from GILENYA.


Experiences on GILENYA

Real people taking GILENYA share their experiences with Dr. Lisa Masterson

Novartis ISI Novartis ISI Full Prescribing Information Patient Medication Guide
Novartis ISI Full Prescribing Information Patient Medication Guide
Novartis ISI Full Prescribing Information Patient Medication Guide

Speak up and share your message. Tell multiple sclerosis (MS) how you really feel by posting your message on our "HEY MS" message board.

Make sure your voice is heard. We love that you want to say "Take This!" to relapsing MS, but there are still some words even we can't use—words that might not be appropriate. They're defined in the Community Guidelines below. But have no fear; we'll give you a heads up if you use any problematic words by highlighting them after you hit submit. So, go for it, and tell relapsing MS how you really feel!

  • Do not include medical advice or any non-approved use of GILENYA

  • No profane, indecent, or inappropriate language in your message or image, please (a no-no)

  • Avoid using your full name and/or e-mail address in your message, so this personal information remains private and protected

  • Do not include spam, such as links to or URLs for other websites or social networks in your message

  • Refrain from sharing any treatment and/or dosage information, as well as names of specific medicines (brand name or generic) and product manufacturers

  • Avoid mention of side effects from GILENYA. We take drug product safety seriously. You are encouraged to report negative side effects of prescription drugs to the FDA. Visit or call

Please note that in order to comply with our Community Guidelines as well as the FDA's Prescription Drug Advertising Guidelines, your statement may be subject to modification, while maintaining the spirit of your message. Your photo and statement may be used in other GILENYA marketing materials

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