GILENYA Go Program

GILENYA Go Program

The GILENYA Support Team is on your side

As soon as we receive the form to start GILENYA from your health care professional, the GILENYA Support Team starts working for you.

The GILENYA Support Team is a team of experts from the GILENYA Go Program who can help ease your concerns and keep you informed. They're trained to:

  • answer your questions about GILENYA
  • get you set up for testing and your first dose
  • help you figure out your coverage
  • and much, much more

Got questions? Get answers straight from the source

The GILENYA Support Team can answer your most pressing questions about GILENYA—from how the GILENYA relapsing MS pill works to what to expect during your first day. Once we receive your form to start GILENYA, feel free to call with any questions you have. If you're having trouble finding the answers you need, these are the people to ask (other than your health care professional, of course).

Give them a call at 1-800-GILENYA (1-800-445-3692), 8:00 AM–9:00 PM ET, Mon–Fri.*

If your child is between the ages of 10 and 17 and is starting GILENYA, you can call our dedicated parent line at 1-800-598-1410.

GILENYA Events connect you to the people who know GILENYA best

The GILENYA Go Program hosts GILENYA Events all around the country. A health care professional and a person taking GILENYA get together to talk about GILENYA and answer your questions in person. Register for the next event today.

Money matters: financial support may be available

The GILENYA Support Team can help figure out your insurance coverage for GILENYA. What's more, they can help determine whether you're eligible for a $0 Rx Co-pay (some restrictions apply).

So what are you waiting for?


Once you have been prescribed GILENYA, give the GILENYA Support Team a call at 1-800-GILENYA (1-800-445-3692). They're available from 8:00 AM–9:00 PM ET, Mon–Fri.* Just don't be surprised if they help you out.

If your child is between the ages of 10 and 17 and is starting GILENYA, you can call our dedicated parent line at 1-800-598-1410.

So what are you waiting for?

*Excludes public holidays.

In 2016, most eligible patients paid a $0 co-pay. Call 1-800-GILENYA for details. People for whom GILENYA has been prescribed are required to report any benefits they receive through the GILENYA Prescription Co-Pay Support Program to their commercial insurance company. Limitations apply. Valid only for those with commercial insurance. Offer not valid under Medicare, Medicaid or any other federal or state program. Not valid for cash-paying patients, where product is not covered by patient's commercial insurance, or where plan reimburses you for entire cost of your prescription drug. Offer is not valid where prohibited by law. Valid only in the US and Puerto Rico. This program is not health insurance. Offer may not be combined with any other rebate, coupon, or offer. This program is subject to termination or modification at any time.


Get answers.

Connect with doctors and people taking GILENYA at our GILENYA Events.



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Speak up and share your message. Tell multiple sclerosis (MS) how you really feel by posting your message on our "HEY MS" message board.

Make sure your voice is heard. We love that you want to say "Take This!" to relapsing MS, but there are still some words even we can't use—words that might not be appropriate. They're defined in the Community Guidelines below. But have no fear; we'll give you a heads up if you use any problematic words by highlighting them after you hit submit. So, go for it, and tell relapsing MS how you really feel!

  • Do not include medical advice or any non-approved use of GILENYA

  • No profane, indecent, or inappropriate language in your message or image, please (a no-no)

  • Avoid using your full name and/or e-mail address in your message, so this personal information remains private and protected

  • Do not include spam, such as links to or URLs for other websites or social networks in your message

  • Refrain from sharing any treatment and/or dosage information, as well as names of specific medicines (brand name or generic) and product manufacturers

  • Avoid mention of side effects from GILENYA. We take drug product safety seriously. You are encouraged to report negative side effects of prescription drugs to the FDA. Visit or call

Please note that in order to comply with our Community Guidelines as well as the FDA's Prescription Drug Advertising Guidelines, your statement may be subject to modification, while maintaining the spirit of your message. Your photo and statement may be used in other GILENYA marketing materials



Discover why GILENYA may be right for you and find out how to get started. GILENYA delivers the info straight to you.