Frequently Asked Questions

GILENYA questions

Have questions about GILENYA? You've come to the right place

Ahhh, questions. You probably have a few (that's why you're here, right?). These are some of the top questions we hear from people who are thinking about starting GILENYA®. We hope these answers help.

If you don't see what you're looking for, we encourage you to visit the GILENYA Facebook page where you'll find a place to submit questions. There, you'll find a place to submit your questions, get some answers, and connect with other people living with relapsing multiple sclerosis (MS).

You say GILENYA is an effective MS treatment for relapsing MS. Where's the proof?

Besides the fact that it's the first once-a-day pill for relapsing MS, why else might GILENYA be right for me?

I'm curious about GILENYA as a possible relapsing MS treatment. Any tips on how to ask my health care professional about it?

If GILENYA is a tested and proven relapsing MS treatment, why do I need to be monitored for 6 hours?

What do I need to know about the effect of GILENYA on the heart?

What do I need to know about GILENYA and effects on my vision?

What can I expect on my first day on GILENYA?

How do I prepare for the tests?

Where can I start GILENYA?

What happens during a GILENYA@Home visit when I take my first dose?

What sort of activities can I do when I take my first dose?

If I get the OK from my health care professional, and I start GILENYA, what happens on day 2?

Tell me a bit more about the GILENYA Support Team. How can they help me?

I've heard that most eligible people paid a $0 prescription co-pay for GILENYA. How do I know if I'm eligible?

Hey! I have a question, but I'm not seeing the answer here.

FAQ Shawn F

*Most prescribed as of Q1 2018.

GILENYA can result in a slow heart rate when first taken. You will be observed by a health care professional for at least 6 hours after you take your first dose. You may need to repeat this monitoring if you miss a dose or are a child who is moving to 0.5 mg from the 0.25 mg dose.

Disability progression was measured every 3 months.

§Eye exams are available in select GILENYA@Home and GILENYA@Medical Facility markets.

||Excludes public holidays.

In 2016, most eligible patients paid a $0 co-pay. Call 1-800-GILENYA for details. People for whom GILENYA has been prescribed are required to report any benefits they receive through the GILENYA Prescription Co-Pay Support Program to their commercial insurance company. Limitations apply. Valid only for those with commercial insurance. Offer not valid under Medicare, Medicaid or any other federal or state program. Not valid for cash-paying patients, where product is not covered by patient's commercial insurance, or where plan reimburses you for entire cost of your prescription drug. Offer is not valid where prohibited by law. Valid only in the US and Puerto Rico. This program is not health insurance. Offer may not be combined with any other rebate, coupon, or offer. This program is subject to termination or modification at any time.

Avonex is a registered trademark of Biogen.


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Rehshetta S. on choosing GILENYA

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Speak up and share your message. Tell multiple sclerosis (MS) how you really feel by posting your message on our "HEY MS" message board.

Make sure your voice is heard. We love that you want to say "Take This!" to relapsing MS, but there are still some words even we can't use—words that might not be appropriate. They're defined in the Community Guidelines below. But have no fear; we'll give you a heads up if you use any problematic words by highlighting them after you hit submit. So, go for it, and tell relapsing MS how you really feel!

  • Do not include medical advice or any non-approved use of GILENYA

  • No profane, indecent, or inappropriate language in your message or image, please (a no-no)

  • Avoid using your full name and/or e-mail address in your message, so this personal information remains private and protected

  • Do not include spam, such as links to or URLs for other websites or social networks in your message

  • Refrain from sharing any treatment and/or dosage information, as well as names of specific medicines (brand name or generic) and product manufacturers

  • Avoid mention of side effects from GILENYA. We take drug product safety seriously. You are encouraged to report negative side effects of prescription drugs to the FDA. Visit or call

Please note that in order to comply with our Community Guidelines as well as the FDA's Prescription Drug Advertising Guidelines, your statement may be subject to modification, while maintaining the spirit of your message. Your photo and statement may be used in other GILENYA marketing materials



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